Privacy Policy

Regal Fintech Privacy Policy

Last updated: January 2025. Regal Fintech (a brand of First Strike Financial Advisory Pvt Ltd) (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SaaS platform and services.

1. Information We Collect

Personal Information: We collect information you provide directly to us, including your name, email address, phone number, company name, job title, and billing information when you create an account or use our services.

Usage Data: We automatically collect information about how you interact with our platform, including IP address, browser type, device information, pages visited, and time spent on our services.

Financial Data: We may collect financial information necessary to process payments and provide our services, such as transaction history and payment method details.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our platform and providing services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

4. Data Security and Protection

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and vulnerability testing
• Access controls and authentication mechanisms
• Employee training on data protection practices
• Incident response and breach notification procedures

5. Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data by contacting us. We will delete your information within 30 days of receiving your request, subject to legal retention requirements.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing of your information
• Withdrawal: Withdraw consent for processing based on consent

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences. Some features may not function properly if cookies are disabled.

8. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending you an email notification.

11. Compliance with Indian Laws

This Privacy Policy is designed to comply with applicable Indian data protection laws and regulations, including the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact Regal Fintech (a brand of First Strike Financial Advisory Pvt Ltd):